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Explore the IMS Nucleii Impact

Case Study

Offshore Managed IT Services to a Leading RPO

The client offshored their Managed IT needs to IMS Nucleii. We brought the response time down from 12 minutes to less than a minute and resolution time from 5h 31m to 2h 3m.

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98%

Average user experience rating.

Case Study

Managed 10 Systems for an RPO With 32% Improved Efficiency​

Reduced the response time from 9 minutes to less than a minute and the resolution time from 2 hrs 31 min to 49 min.

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99%

Average user experience rating.

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1/2, Indraprasth Business Park,
Near DAV School, Prahladnagar Extension, Makarba, Ahmedabad- 380051, Gujarat, India.

+91 79 6827 4444

Ahmedabad  |  Jaipur  |  Philippines

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