Available 24/7 IT Support

Drive business excellence with our expert Managed IT Services

As a leader in IT outsourcing services, we provide everything from round-the-clock helpdesk support to sophisticated network maintenance and robust cybersecurity solutions. Our flexible, scalable IT services are designed to adapt swiftly to your changing business needs, ensuring you remain at the forefront of industry developments.

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Let our expertise be the backbone of your technological needs.

Let our expertise be the backbone of your technological needs.

Recognized Excellence

Our Certifications and Awards

IT Services at IMS Nucleii

From foundational IT infrastructure to innovative cloud solutions, our comprehensive IT outsourcing services include:

IT Support and Helpdesk

Resolve issues promptly with our ITIL-aligned processes, minimising downtime and keeping your IT running smoothly.

Server Monitoring

24/7 monitoring using SNMP and custom scripts to identify anomalies and ensure optimal system health.

Server Management

Reliable server performance with virtualisation best practices, RAID configurations, and patch management.

Network Management

Maintain high-speed connectivity and secure your data with VLANs, QoS policies, and firewall configurations.

Backup as a Service (BaaS)

Secure and recover your data effortlessly with our RPO and RTO strategies for cloud storage solutions.

O365 Managed Services

Maximise Office 365 efficiency and security with PowerShell scripting and advanced threat protection.

Cloud Services

Boost agility and scale with our cloud expertise, ensuring smooth migration and optimised operations.

Cyber Security

Protect your digital assets with firewalls, intrusion detection, and advanced threat detection.

Join the ranks of satisfied clients who have seen their IT expenditures decrease by up to 30% while experiencing enhanced operational capabilities and security.

IT Outsourcing

Support Channels

Phone Support

Email Assistance

Live Chat

Ticketing System

Remote Desktop Support

Server Administration

Access Expert IT Professionals

Our IT Outsourcing team at IMS Nucleii comprises highly skilled professionals with deep expertise across a wide range of IT disciplines.

  • Certified Professionals: Our team holds certifications from leading tech authorities like Microsoft, Cisco, and CompTIA, ensuring they are well-versed in the latest technologies and best practices.
  • Decades of Combined Experience: With decades of combined experience in the IT field, our experts have handled everything from routine system maintenance to complex infrastructure overhauls.
  • Industry Recognition: Our professionals are regularly recognised by industry peers for their contributions to IT innovation and solutions.
  • Diverse Specialisations: From cybersecurity experts to cloud technology specialists, our team’s diverse skill set covers every aspect of IT, ensuring all your IT needs are met with the highest standards.

Why Offshoring is a Good Bargain?

40-70%

fewer user errors

96.6%

User Satisfaction Score

40%

help desk cost reduction

3-5x

fewer help requests from users

50-200%

faster root cause detection

20-50%

increased ROI from applications

Onshore Vs. Offshore Vs. Offshore With IMS Nucleii

Benefits
Onshore
Offshore
Offshore With IMS Nucleii
Cost Savings
Expertise
Scalability
Data Security
Hidden Costs
Key Account Manager (KAM)
Certified Professionals
24*7 Support
English Proficiency
Connectivity

See What Makes IMS Nucleii a Hub of Creativity and Collaboration

Contact Us

Expert Help is Just a Click Away

    Corporate Office

    1/2, Indraprasth Business Park,
    Near DAV School, Prahladnagar Extension, Makarba, Ahmedabad- 380051, Gujarat, India.

    Ahmedabad  |  Jaipur  |  Philippines

    Our Other Businesses

    IMS People Possible
    IMS Decimal
    IMS Datawise

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