Case Studies
Our work spans continents, and we take pride in the diverse projects we’ve successfully completed globally. Explore a selection of Case Studies highlighting how our innovative solutions consistently surpass client expectations.
Offshore Managed IT Services to a Leading RPO
The client offshored their Managed IT needs to IMS Nucleii. We brought the response time down from 12 minutes to less than a minute and resolution time from 5h 31m to 2h 3m.
Managed 10 systems for an RPO with 32% improved efficiency
Reduced the response time from 9 minutes to less than a minute and the resolution time from 2 hrs 31 min to 49 min.
