Tech Glossary

Learn all of the most important IT terms and jargon here.

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Augmentation Model

Business Process Outsourcing (BPO)

Cloud Computing

Cloud Migration

Cloud Security

Co-Managed IT Services

Contract Management

Data Backup

Data Breach

Disaster Recovery

Encryption

Endpoint Security

Enhanced IT Capacity

Firewall

Flexible Support Model

Global Delivery Model

Helpdesk Support

Hybrid Cloud

Hybrid IT Support

Infrastructure as a Service (IaaS)

Infrastructure Management

Information Technology Outsourcing (ITO)

Integrated Services

Intrusion Detection System (IDS)

Knowledge Process Outsourcing (KPO)

Managed IT Services

Malware

Nearshoring

Network Operations Center (NOC)

Offshoring

Outsourcing

Patch Management

Phishing

Platform as a Service (PaaS)

Private Cloud

Public Cloud

Ransomware

Remote Monitoring and Management (RMM)

Resource Sharing

Software as a Service (SaaS):

Scalable Support

Security Operations Center (SOC)

Service Integration

Service Level Agreement (SLA)

Shared Responsibility Model:

Strategic IT Partnership

Two-Factor Authentication (2FA)

Vendor Management

Virtual Machine

Virtual Private Network (VPN)

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